1. General Information

By trading in your used golf clubs with Crowdserve Ltd T/A GolfBuyback, you agree to the following terms and conditions. These terms outline the process, requirements, and responsibilities of both the seller and buyer.

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2. Trade-In Eligibility

Clubs must be authentic, free from counterfeit branding, and meet our acceptance criteria. The condition of the clubs will be assessed based on our Condition Guide.

We accept clubs that fall within specified brands, models, and condition classifications—some clubs may not qualify.

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3. Trade-In Valuation

The trade-in value will be based on the club’s condition, brand, model, and current market demand. Final valuation is determined upon physical inspection of the clubs.

Quoted online values are based upon the condition selected by the seller which may be adjusted upon inspection (with a detailed commentary provided to the seller for the reason).

We reserve the right to decline trade-ins that do not meet our condition standards.

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4. Submission & Inspection Process

Clubs must be shipped in to the address provided, following our submission guidelines.

Sellers are responsible for shipping costs unless otherwise specified. Once received, clubs will be inspected within two business days, and a final value will be confirmed.

Any discrepancies in condition may result in an updated valuation or return of the clubs. Sellers will receive an email providing the revised offer and the choice to accept or decline. Declined offers trigger the return of the club(s) to you.

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5. Payment & Trade-In Credit

Trade-in value is sent by Paypal or bank transfer only. We do not pass on any charges we incur. Any charges you incur by your provider are not our responsibility.

All payments are made in £GBP only.

Payments will be processed within two business days after the trade-in is finalized.

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6. Trade-In Restrictions

Clubs with excessive damage, deep rust, missing grips, or bent shafts may not qualify for trade-in.

Golf clubs must be free of any major structural modifications (e.g., altered shafts or illegal adjustments).

Trade-ins must be from the original owner, and in executing a trade-in and accepting these terms and conditions, you confirm that you are the legal owner of the club(s).

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7. Liability & Disputes

Once the trade-in is finalized, ownership of the club(s) transfers to Crowdeserve Ltd.

We are not responsible for lost or damaged shipments sent to us for evaluation.

Disputes will be handled in accordance with the laws of the United Kingdom.

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8. Amendments to Terms

We reserve the right to modify these trade-in terms at any time without prior notice.

Continued use of our trade-in service constitutes acceptance of any revised terms.

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Last updated June 2025. E&OE. Crowdserve Ltd